cbji Privacy Policy

cbji ("we", "us", "the Platform") takes the privacy of its players seriously. This Privacy Policy sets out in clear and transparent terms the types of personal data we collect from players registered on cbji.one, the purposes for which that data is processed, the parties with whom it may be shared, and the rights you hold over your own data. This policy applies to all services provided through cbji.one, including sports betting, live casino, slots, crash games, and all related promotional or loyalty services.

By accessing cbji.one, creating an account, or using any cbji service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must not use cbji. Players who have previously provided consent may withdraw that consent at any time by contacting cbji support, subject to the data retention obligations described below.

1. Information We Collect

When you register and use cbji, we collect the following categories of personal data:

• 1Identity data: your full name, date of birth, gender, and a copy of a government-issued identity document (national ID card, passport, or driving licence) collected as part of the KYC process. This data is mandatory for account verification and age confirmation.
• 2Contact data: your mobile phone number, email address, and registered address in Bangladesh. This data is used to communicate account updates, security alerts, transaction confirmations, and promotional messages where you have opted in.
• 3Financial data: your mobile banking account number (bKash, Nagad, Rocket, or Upay), deposit and withdrawal transaction records, and account balance history. This data is required to process payments and detect fraud. cbji does not store full payment card numbers.
• 4Technical data: your IP address, browser type and version, device type and operating system, session timestamps, and login history. This data is collected automatically through server logs and cookies when you access cbji.one. It is used for security monitoring, fraud prevention, and platform optimisation.
• 5Gameplay data: your betting history, game session records, bonus redemption history, and responsible gaming tool usage (deposit limits, self-exclusion requests, time-out activations). This data allows cbji to operate player accounts correctly and to fulfil responsible gaming obligations.

2. How We Use Your Information

cbji processes personal data only for specific, legitimate purposes. We do not use your data for any purpose incompatible with those listed below:

• 1Account management: to create, verify, and maintain your cbji player account, including processing deposits and withdrawals, applying bonuses, and maintaining accurate records of your gaming activity and account balance.
• 2Identity and age verification: to confirm that you are aged 21 or above and to verify that the identity details you have provided are accurate. This is a mandatory obligation. cbji is not able to operate a player account where KYC verification has not been completed.
• 3Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and any other conduct prohibited under the cbji Terms & Conditions. Technical data and gameplay data are central to this purpose.
• 4Responsible gaming: to monitor gameplay patterns that may indicate problem gambling behaviour, to apply deposit limits, session reminders, and self-exclusion restrictions at your request, and to ensure that the platform is not used by individuals who are self-excluded or underage.
• 5Marketing communications: to send you promotional offers, bonus notifications, and seasonal campaign information where you have explicitly opted in to receive such communications. You may opt out of marketing communications at any time by contacting cbji support. Opting out does not affect essential account communications.

3. Legal Basis for Processing

cbji processes personal data on the following legal bases, depending on the nature of the data and the purpose of the processing:

• 1Contractual necessity: processing identity data, contact data, financial data, and gameplay data is necessary to perform the contract between you and cbji — that is, to operate your player account, process bets and payouts, and provide the gaming services you have subscribed to.
• 2Legal obligation: processing data for KYC identity verification and age confirmation, fraud detection, and anti-money-laundering monitoring is a legal obligation. cbji is required to carry out these activities as a condition of operating a legitimate online gaming platform.
• 3Legitimate interest: processing technical data for security monitoring, fraud prevention, and platform performance optimisation is carried out on the basis of cbji's legitimate interest in operating a safe, fair, and stable gaming environment for all registered players.
• 4Consent: processing contact data for marketing communications is based on your explicit consent, given at registration or via account settings. You may withdraw this consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

4. Sharing Your Information

cbji does not sell your personal data to any third party. We may share your data only in the following limited circumstances:

• 1Payment service providers: cbji shares your mobile banking account number and transaction data with bKash, Nagad, Rocket, and Upay solely for the purpose of processing deposits and withdrawals on your behalf. These providers have their own privacy policies governing their use of your data.
• 2Third-party game studios: cbji shares your anonymised session identifier with independent game studios (including Pragmatic Play, Evolution Gaming, Spribe, and others) to enable game sessions within the cbji lobby. Game studios do not receive your full name, contact data, or financial data.
• 3Regulatory and law enforcement authorities: cbji may be required by applicable law or court order to disclose personal data to regulatory bodies or law enforcement agencies. cbji will comply with any lawful request for disclosure and will notify affected players where it is legally permitted to do so.
• 4IT and infrastructure service providers: cbji uses trusted third-party hosting and cloud infrastructure providers to store and process platform data. All such providers are bound by data processing agreements that prohibit them from using cbji player data for any purpose other than providing the contracted service.

5. Cookies & Tracking Technologies

cbji.one uses cookies and similar tracking technologies to operate the platform effectively, maintain your logged-in session, and understand how players use the site. The following types of cookies are used:

• 1Essential cookies: required for the basic operation of cbji.one. They maintain your authenticated session, remember your language preference, and ensure that the platform functions correctly. These cookies cannot be disabled without disrupting your ability to use cbji.
• 2Analytics cookies: used to collect aggregated, anonymised data about how players interact with cbji.one, including which pages are visited most frequently, average session duration, and navigation paths. This data helps cbji improve the platform experience. No individual player is identified through analytics cookies.
• 3Preference cookies: used to remember settings you have applied to your cbji session, such as your display language. These cookies persist across sessions so you do not need to re-apply your preferences each time you log in. You may clear preference cookies through your browser settings.

6. Data Retention

cbji retains your personal data for as long as your player account remains active and for a further period thereafter as required to fulfil legal obligations. Specifically: identity and financial data collected during KYC verification is retained for a minimum of five years from the date of account closure, in compliance with applicable anti-money-laundering record-keeping requirements. Gameplay and transaction data is retained for a minimum of three years from the date of the relevant activity.

Where you have exercised your right to erasure (see Your Rights below) and no overriding legal obligation requires cbji to retain the data, cbji will delete or anonymise your personal data within 30 days of receiving a valid erasure request. Marketing opt-in data will be deleted promptly following any valid opt-out request, regardless of any other retention period.

7. Data Security

cbji implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, and unlawful processing. These measures include SSL/TLS encryption for all data in transit between your device and cbji.one, access controls limiting which cbji personnel can view personal data, and regular security audits of platform infrastructure.

While cbji takes all reasonable precautions to secure your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, cbji will notify affected players as promptly as practicable and will take all available steps to mitigate the impact of the breach.

8. Your Rights Over Your Data

As a cbji player you hold the following rights in respect of the personal data cbji holds about you. To exercise any of these rights, contact cbji support at [email protected]:

• 1Right of access: you may request a copy of all personal data cbji holds about you. cbji will respond to access requests within 30 days. The first copy is provided free of charge; cbji reserves the right to charge a reasonable administrative fee for subsequent requests in the same calendar year.
• 2Right to rectification: if any personal data cbji holds about you is inaccurate or incomplete, you may request that it be corrected or completed. cbji will update inaccurate data promptly following a valid rectification request and will notify any third parties to whom the inaccurate data has been disclosed.
• 3Right to erasure: you may request deletion of personal data cbji holds about you where that data is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to cbji's mandatory legal retention obligations.
• 4Right to restriction of processing: you may request that cbji restricts the processing of your personal data in certain circumstances — for example, where you have contested the accuracy of the data or where you have objected to processing on the basis of legitimate interest pending verification of cbji's grounds.
• 5Right to object to marketing: you have an absolute right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving a valid objection to marketing, cbji will cease all marketing communications to you within five working days.

To exercise any of the rights above, please contact cbji support at [email protected] with the subject line "Data Rights Request" and a clear description of your request. cbji will acknowledge your request within 5 working days and provide a substantive response within 30 days. Identity verification may be required before cbji can action any data rights request.

9. Children's Privacy

cbji is strictly an adult platform. No person under the age of 21 is permitted to register or use any cbji service. cbji does not knowingly collect personal data from individuals under the age of 21. If cbji becomes aware that personal data has been collected from a person under 21, that account will be closed immediately, all associated data will be deleted to the extent permitted by law, and any deposited funds will be handled in accordance with the cbji Terms & Conditions regarding underage accounts.

10. Changes to This Privacy Policy

cbji reserves the right to update this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with an updated effective date. Where the changes are material — for example, where cbji begins processing a new category of personal data or shares data with a new category of third party — cbji will notify registered players by email or via an in-platform notification prior to the changes taking effect. Your continued use of cbji after the updated policy has been published constitutes your acceptance of the revised terms.

Your Privacy at a Glance